Privacy Policy

Details Privacy Policy

At Harmony Hotel Manali, we are committed to protecting the privacy and personal information of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website or make a booking with us.

When you make a reservation, fill out a contact form, or inquire about our services, we may collect personal information such as your name, phone number, email address, postal address, and any special booking preferences. We also collect limited payment details, which are processed securely via trusted third-party payment providers. In addition, when you visit our website, certain non-personal data may be collected automatically, including your IP address, browser type, device information, and your browsing activity on our site. This information helps us understand how users interact with our content so we can improve performance and enhance your experience.

We use your personal information primarily to process reservations, provide customer support, respond to inquiries, send booking confirmations, and improve the overall quality of our services. With your permission, we may also use your contact information to send promotional offers, updates, or newsletters related to our hotel. Your information is never sold or rented to third parties. However, in specific cases, we may share your data with trusted service providers—such as online booking engines or payment gateways—strictly for operational or legal purposes. All such partners are required to handle your data in a secure and confidential manner.

We take data protection seriously and have implemented appropriate technical and administrative security measures to prevent unauthorized access, data misuse, or disclosure. Your information is stored securely, and access is limited to only those employees or partners who require it to perform essential business functions.

Our website may use cookies and similar tracking technologies to personalize your experience, analyze traffic, and improve functionality. These cookies help us recognize returning visitors and tailor content accordingly. You can manage or disable cookies through your browser settings, but doing so may affect certain website features.

As a user, you may have certain rights depending on applicable data protection laws. These may include the right to access, correct, or delete your personal data; to object to or restrict its processing; or to withdraw your consent for marketing communications at any time. If you wish to exercise these rights, please contact us directly using the information provided below.

We do not knowingly collect personal data from individuals under the age of 18. Our services and website are intended only for adults. If we become aware that a minor has submitted personal data to us without parental consent, we will delete the information immediately.

This Privacy Policy may be updated periodically to reflect changes in legal requirements or our internal practices. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage visitors to review this page regularly to stay informed about how we are protecting your data